What Makes a Good Online Mobility Scooter Store?

The very 1st thing to check is if they are a member of the Better Business Bureau Reliability Program and display this logo on their site:

Click on this BBB logo on their site and it will take you to the Better Business Bureau records for that company so you can see how many complaints were launched against that company and how the company handled the complaint.  It will also mention how long they've been a BBB member in good standing.

Check that their website is very thorough with complete information on products including:

• Full product features
• Full product specifications
• Product warranty
• Full shipping options
• That the product you are interested in is one of the main products that they specialize in so you know they have a deep knowledge of the different models and a wide selection in that specialty product. In this case "mobility scooters" or "power wheelchairs" should be one of their main products they sell.
• Check their return and refund policies to make sure you can return your product if you are not satified.  See story of elderly gentleman who couldn't return his scooter.

The online merchant has been in business for at least 2 years.

They have a 1-800 number, chat line, or email access to get all your questions answered promptly.

There are some testimonials from customers who have purchased from the merchant.

There are some product reviews by customers who have bought specific models and the pros and cons of that product.

The customer testimonials and reviews give you a good indicator of how satisfied other customers have been with the merchant and/or product.

Mobility-Scooter-Reviews.com has teamed up with 1800Wheelchair.com and Spinlife.com who are two of the larger online mobility scooter stores.  Many of our visitors have bought online from these stores and have had great service and a bigger selection than at your local mobility scooter store.